Microsoft has introduced its new chatbot. Going by the name of “Zo,” it’s Microsoft’s latest efforts to evolve artificial intelligence (AI) and enhance the customer experience. How can chatbots affect your business?
We write a lot about computer and data safety for small businesses because data is among the most valuable assets for many industries. There’s a new – and disturbing – study that finds many
When an update is made to a product in the form of a service pack, it usually consists mostly of bug fixes. Microsoft went the other way, though, when it released its Feature Pack
Many businesses jump on the holiday hayride with special marketing campaigns. From the red cups of Starbucks and Coca Cola's polar bears to the Clydesdales of Budweiser, there are examples just about everywhere. In this issue,
